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My experience in trying to return items to RoseGal has been a nightmare. In order for me to return items I have had to jump through so many hoops it is just not worth it. I tried to get a ticket online which they require you to do and their system would not allow me to...
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Dear Customer, Thank you for your inquiry. We apologize for your case. Please kindly note that we will try our best to resolve the issue for each customer. Please send us more...

#1376359
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Not only do I find their customer service poor quality but my 1st time experience with Rosegal, leaves this company with a great deal to be desired. I wrote to them back in late August, their customer service team replied to me on Aug 24. They claim my item i ordered...
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Dear Customer, Thank you for taking the time to write a review. Rosegal offers many different shipping methods to meet the customers shipping needs. For more details on our sh...

#1375420
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My order is wrong size exchange my prodect
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Dear Customer, Thank you for your inquiry. We regret to hear that you have received the items in wrong size. Please kindly note that we will try our best to resolve the issue ...

#1375389
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I ordered a dress for my granddaughters wedding. it came in oct 3 beautiful just what I wanted, It did not fit I called customer service 11 times now said they would email me how to return. I have never been disappointed I buy all my clothes from u because they are...
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Dear Customer, We are so sorry to hear that you have been experiencing sizing issues. Please note that Rosegal provides a size chart on all our item pages to help our customer...

#1373926
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Rosegal - Muy buenos precios y articulos
Compre esta pequeña pero potente voina bluethoo debo decir que fue una buena compra a un buen precio estoy muy agradecido con Rose gal ya que el envio fue gratis y es igual a lo que describía en su sitio Web, lo mejor de todo es el precio ya que en mi pais venden...
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4.4
Преимущества
  • Barato
#1373561
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Rosegal - Totally unprofessional.
Not only am I unsure that my clothing is from you, I'm not sure I can ever return them. Nothing fit, including shoes. I put clothing brand & City to find where they came from! There was NO PACKING RECEIPT, NO INDICATION WHO ORDERED WHAT, NOTHING ON HOW TO RETURN. I'M...
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Dear Customer, We are so sorry to hear that you have been experiencing sizing issues. Please note that Rosegal provides a size chart on all our item pages to help our customer...

1.3
#1371730
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I payed why didn't my order go through
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Dear Customer, Thank you for your inquiry. We apologize for any inconvenience. Please kindly note that we will try our best to resolve the issue for each customer. Please send...

#1371234
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Wonderful shop, quality goods, fast delivery, qualified technical support. I am completely satisfied. I recommend. Now all my friends are also buying here. creaming toddlers, long queues and heavy shopping bags – just a few of the reasons to avoid setting foot in a...
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5.0
Преимущества
  • Customer service
#1369562
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I bought a dress from rosegal the dress is too small I want to return it every time I call the 1888 number no one answers I went on the chat line they still did not chat with me I would like to return the dress there is no information who I return the dress to please...
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Dear Customer, Thank you for your comment. We apologize for any inconvenience. We regret to hear that you have the difficulty in contacting us. Please send us more details to ...

1.8
#1368916
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Need to speak to customer service
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Dear Customer, Thank you for your inquiry. Please kindly note that we will try our best to resolve the issue for each customer. 1-888-320-8188(For US Customers) Please call us...

#1368896
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