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I really like the Rosegal store. I browse new items very often. I always find something there for myself. I do shopping there very often. I always choose the option of free delivery. The parcel goes to Germany for about three or four weeks. She never got lost. The...
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#1297862
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Did not receive info for order arrival
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Rada
Rada

Dear Customer,Thank you for taking the time to write a review.Rosegal offers many different shipping methods to meet the customers shipping needs.For more details on our shipp...

#1297722
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Return goods. Delivery damage goods
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Anonymous
Samir Das

I want to talk to the customer care person of rosegal immediately. My ticket number is AT180707027699. I want the refund of my order (ZB1806232254336592) and want to return th...

Rada
Rada

Dear Customer ,Thank you for your feedback.We sincerely apologize for this case.In order to solve your problem better,please provide the order number for us.If any question, p...

1.0
Raghunathpur, West Bengal
#1297571
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Ordered 6*6*18 to have by 7*20*18. Got the top, but NO bottom. Cust Srvc REJECTS all calls & NO response from Rosegal at all. Either send my bottom or refund my full purchase price
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Rada
Rada

Dear customer,Please note that we at Rosegal can be contacted by our Support Center, Live Chat or phone number, 24 hours a day.We currently only have a phone line open for our...

Anonymous
Makayla

I just expierenced the same issue and I have contacted them through Facebook and still don’t understand that I’m missing my bottoms and I’m really pissed off about it, did you...

1.0
#1297551
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No se espesifico que dia me llega el producto
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Rada
Rada

Dear customer,Thank you for taking the time to write a review.We at Rosegal offer many different shipping methods with varying shipping times. We will always do our best to me...

#1296191
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Rosegal - Bikini bottoms not received yet
I purchased a bikini and only received the top, I’ve read in some reviews that rosegal ships some stuff separate so I’m wondering has anyone ordered a bikini and only received one item and the the bottoms maybe a week later? Please help
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Rada
Rada

Dear Customer,Thank you for your feedback.We sincerely apologize for any inconvenience.Due to the stock issue,we will send the order separatly.Please send us more details to s...

#1296137
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Calling to make sure they have the right shipping address
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Rada
Rada

Dear Customer,Thanks for your feedback.We apologize for any inconvenience.We will ship the order according to the address customers provided.The shipping time can be affected ...

#1295355
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Yes...i have tried to contact them with no resultBullshit
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Rada
Rada

Dear customer,Please note that we at Rosegal can be contacted by our Support Center, Live Chat or phone number, 24 hours a day.We currently only have a phone line open for our...

#1295006
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No answer and no ring tone when I called
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Rada
Rada

Dear customer,We are sorry to hear you've had difficulties to reach us.Please note that we at Rosegal can be contacted by our Support Center, Live Chat or phone number, 24 hou...

#1294728
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I have only received some of my products and I paid and ordered them months ago!
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Rada
Rada

Dear Customer,We regret to hear that you have not received all the items.For more details on our shipping methods, please see here: http://www.rosegal.com/shipping/.Please kin...

#1294558
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